Royal Princess UK Royal Princess UK

We deliver within the United Kingdom. Orders are carefully prepared within 1–2 business days, then dispatched via:

A tracking email is sent as soon as your order is on its way. Orders placed over weekends or public holidays are processed the next working day. Delivery times may vary during peak periods.

Yes — free Standard Delivery is included on every UK order with no minimum spend required. Express Delivery is available at an additional cost, clearly displayed at checkout before payment.

We accept returns within 14 days of delivery. Items must be unused, unworn, and returned in their original packaging with all accessories included.

Please note: personalised or custom-made pieces and final sale items are non-returnable. All returns must be pre-approved — simply email us and we will arrange a free prepaid return label.

Under the UK Consumer Contracts Regulations 2013, your right to cancel begins the day you receive your order. Contact us at support@royalprincess.co.uk to begin your return.

Once your return is received and inspected, approved refunds are processed within 5–7 business days to your original payment method. Your bank or card provider may take a further 5–10 business days to reflect the credit.

Finding your perfect fit is simple. Use either of these methods:

1. Wrap a thin strip of paper around your finger, mark where it meets, and measure the length in millimetres
2. Measure the inner diameter of a ring that already fits you well
3. Match your measurement to our Size Guide on this page — if you are between sizes, we recommend sizing up

Not sure? Email our team before ordering — we are happy to help you find the right fit.

Each piece is crafted with skin-safe materials. Full material details — including metal type, plating, and stone information — are listed on every individual product page.

If you have a known metal sensitivity or allergy, please contact us before purchasing and we will be happy to advise on the best options for you.

We accept all major payment methods. All transactions are processed securely — we never store your card details.

We are so sorry to hear this. Please email support@royalprincess.co.uk within 48 hours of delivery with your order number and clear photos of the item and packaging.

Under the Consumer Rights Act 2015, you are entitled to a free replacement or a full refund — including original delivery charges — for any item that is faulty, damaged, or not as described. We will make it right.

You will receive a dispatch email with your tracking number and a direct link as soon as your order leaves us. If you have not received tracking details within 3 business days of ordering, please check your spam folder or contact us.

Please check your spam, junk, or promotions folder first. If you still cannot find it, contact us at support@royalprincess.co.uk and we will verify your order details right away.

Our team is available Monday – Friday, 9:00 AM – 5:00 PM (UK time). We aim to respond to every enquiry within 1 business day.