About Us
About Us
Royal Princess is a UK-based jewellery brand dedicated to timeless design, everyday elegance, and a smooth, trustworthy online shopping experience. We create and curate pieces designed to be worn often — from meaningful gifts to personal staples — with a focus on quality, presentation, and genuine customer care.
Our Story
Royal Princess was founded with one simple idea: jewellery should feel special, without being complicated. We believe the best pieces are the ones you reach for again and again — effortless, versatile, and made to complement your style in daily life as well as in your most memorable moments.
From the first click to delivery at your door, we keep everything clear and reliable: honest product information, transparent policies, and responsive support every step of the way.
What We Offer
- Jewellery and semi-fine pieces designed to elevate everyday outfits and special occasions alike.
- Gift-ready presentation with careful attention to packaging and order accuracy.
- Clear product listings with detailed descriptions and imagery to help you shop with confidence.
- Free standard tracked shipping on all eligible UK orders.
- Free returns within 14 days in accordance with UK consumer law.
Our Commitment to Quality
Every order is checked before dispatch to ensure it meets our standards. We also provide clear guidance so you can purchase with confidence and care for your jewellery properly over time.
- Careful quality checks prior to every dispatch
- Secure checkout with trusted, PCI-compliant payment providers
- Support available for product questions, sizing guidance, and order enquiries
Customer Care & Transparency
We value long-term trust. That is why we maintain clear, accessible policies for shipping, returns, and refunds, and keep our contact information easy to find at all times. If you have a question before or after placing an order, our team is here to help.
- Support email: support@royalprincess.co.uk
- Phone: +44 20 8202 8095
- Hours: Monday to Saturday, 09:00 – 18:00 (UK time)
- Website: royalprincess.co.uk
Our Policies
We believe in full transparency. You can read our full policies at any time:
- Shipping Policy — delivery options, timeframes, and tracking
- Returns & Refunds Policy — how to return an item and request a refund
- Privacy Policy — how we collect, use, and protect your data
- Terms and Conditions — the terms governing use of our website
UK Business Details
Royal Princess
76 St Johns Wood High Street
London, NW8 7SH
United Kingdom
Company Number: 12476458
Registered in England and Wales
Need Help?
If you need support with an order or have any questions about our products, please do not hesitate to get in touch — we will be happy to assist.
Email: support@royalprincess.co.uk
Phone: +44 20 8202 8095
Hours: Monday to Saturday, 09:00 – 18:00 (UK time)