Shipping Policy

Last Updated: 29/06/2025

At Royal Princess, we aim to deliver your jewellery quickly, safely, and with care. Below you’ll find all the information about how we ship your orders within the United Kingdom.

1. Shipping Destinations

We currently ship only within the United Kingdom.

2. Processing Time

All orders are processed within 1–2 business days (excluding weekends and bank holidays).
Once dispatched, you will receive a confirmation email with tracking details.

3. Delivery Options & Times

We offer the following delivery service:

  • Standard Tracked Delivery – 4 to 8 business days
    (approx. 5 to 10 calendar days)

Delivery times are estimated and may vary due to courier delays, bank holidays, or peak periods.

4. Shipping Costs

Shipping costs are calculated at checkout and may vary depending on ongoing promotions or offers.

  • Standard Delivery: from £2.95

  • Free Shipping may be available on promotional offers

5. Order Tracking

All orders are shipped with tracking. You will receive a tracking number via email once your order has been dispatched.

6. Undeliverable or Returned Orders

If a parcel is returned to us due to an incorrect address or failed delivery attempts, we will contact you to arrange reshipment.
Additional shipping charges may apply.

7. Delivery Issues

If your order hasn’t arrived within the expected time frame, please:

  • Check the tracking link in your dispatch email

  • Contact the courier directly if tracking shows a delay

  • Or email us at support@royalprincess.co.uk so we can assist you promptly

Contact

For shipping-related enquiries:
📧 support@royalprincess.co.uk
📍 41 The Piazza, London WC2E 8RF, United Kingdom